> For the complete documentation index, see [llms.txt](https://docs.salesmania.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.salesmania.id/website-guidebook/retur.md).

# Retur

{% hint style="info" %}
Fitur Retur membutuhkan status visit khusus, supaya tim sales bisa mencatatkan aktivitas retur, pastikan:

* Sudah mencetang 'Retur', pada :gear: -> Settings -> Visit -> Fitur Tamabahan\ <img src="/files/sh31945IBFkC81e2u4Ko" alt="" data-size="original">
  {% endhint %}

<figure><img src="/files/U4VMgRpV8X9osgMSBrWB" alt=""><figcaption></figcaption></figure>

* Berikut hasil visit dengan status 'Retur'.

{% hint style="info" icon="triangle-exclamation" %}
Qty produk yang diretur tidak boleh melebihi jumlah yang tercatat pada faktur.
{% endhint %}

Seluruh hasil visit dengan retur dapat dipantau dari report **Returns per Period,** seperti yang ada di [<mark style="color:orange;">sini</mark>](/website-guidebook/reports.md#returns-per-period).


---

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